Shipping policy
At Worx Performance, we strive to provide efficient and reliable shipping services to our customers. Here's what you need to know about our shipping policy:
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Processing Time: Orders are typically processed within 3-5 business days after payment confirmation.
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Shipping Methods: We offer various shipping options including standard, expedited, and express shipping. The available methods will be displayed at checkout.
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Shipping Rates: Shipping costs are calculated based on the weight of the items, the destination, and the selected shipping method. You can view the shipping cost during checkout before placing your order.
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Delivery Time: Delivery times vary depending on the shipping method selected and the destination. Standard shipping within South Africa usually takes 3-7 business days from date processed. Expedited and express shipping options are available for faster delivery.
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Order Tracking: Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment.
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Shipping Restrictions: Some items may have shipping restrictions due to their size, weight, or contents. Please check product descriptions for any specific shipping limitations.
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Shipping Damage or Issues: In the rare event that your order arrives damaged or encounters any issues during shipping, please contact us immediately for assistance.
For any questions or concerns regarding our shipping policy, feel free to contact us at info@worxperformance.co.za or 011 782 3573. We are here to ensure that your shopping experience with Worx Performance is smooth and enjoyable.